|
The 2001 Census
showed that the Asian ethnic group represents
3.8% of the UK population, some 2.3 million
people out of a UK population of 59 million.
Overall, the UK's ethnic population now
stands at 9.9% and has risen from 6% in
the last decade partly as a result of the
recognition and inclusion of mixed ethnic
groups and Irish categories in 2001. So
statistics clearly show that the number
of Asians in the UK is not as high as estimated
by market researchers and that their numbers
are not increasing significantly either.
The collective
disposable income of Asians, however, is
estimated to be about £14 billion
a year and growing. The annual Asian Rich
List shows that over £5 billion of
wealth is generated by Asian-owned businesses
within London and the Thames Gateway each
year. Within London the largest ethnic minority
populations are in Brent, Newham, Tower
Hamlets, Hackney, Ealing, Haringey, Westminster,
Lambeth and Harrow. So not only are Asians
considered relatively wealthy, but they
also live in easy-to-target geographic clusters.
It seems wasteful therefore to use a national
medium like television to target a finite
population better reached using other media
like direct mail, door-to-door and local
press. Perhaps the real reason for the use
of television lies in the advertiser's need
to embrace cultural diversity.
ADVERTISERS
MAJOR ON MINORITIES
In
the recently published report 'Reaching
the Ethnic Consumer: A Challenge for Marketers'
David Fletcher, Head of MediaLab (Mediaedge:cia
UK) states that "brands looking to
reach cultural early adopters should be
sensitised to minority ethnic culture in
order to identify new trends at the outset".
This suggestion is based on the observation
that "mainstream culture is increasingly
adopting some aspects - notably in food,
arts/media and spirituality - from minority
cultures."
As the old
adage goes "you cannot please all of
the people all of the time". The fact
is, for whatever reason, much of current
advertising targeted at ethnic audiences
fails all of the time. A recent IPA (Institute
of Practitioners in Advertising) report
stated that 96% of all those working in
the advertising industry are white. So can
these very same people aspire to create
truly absorbing adverts for multi-racial
Britain?
And aspirations
are really what advertising is all about.
One common tactic has been to feature Asians
and Black actors in TV and press adverts.
"Use of minority ethnic actors in settings
draws strong, resonant attention to the
creative execution, but tends to polarise
the community between those who see the
individual representation as positive and
those at that see it as tokenistic or stereotypical",
David Fletcher notes in his research.
DO
BROWN FACES SELL BETTER?
So does the
fact that you see an Asian in an advert
make you want to buy the product? Well this
depends.
The
first factor of influence is whether use
of the "brown" face is gratuitous
or essential to the advert. The Spec Savers
"Open up your eyes" 2001 campaign
featured a sari-clad Asian woman. Perhaps
it could be considered gratuitous, but as
they also feature young, old, black, white,
male and female, viewers are probably forgiving
in this instance.
A
more positive example where an Asian is
the central figure in the advert is from
Self Trade. They may have identified that
the majority of their share-dealing customers
are Asian, and hence, the use of the Asian
man. Alternatively, it may be playing on
the "canny Asian dealer" theme,
hence the haggling school and "Self-Trade
gives you a better deal immediately"
concept. Whichever concept applies, the
adverts work largely because they compliment
a feature of Asian people.
This
raises a key issue about whether Asian identity
is now familiar enough to be used as an
acceptable face of multicultural Britain.
While Specsavers have given it no more than
a passing nod and Self-Trade put an Asian
at the heart of their message, these commercials
have used ethnic imagery but avoided using
extensive dialogue. Fast food retailer McDonald's,
on the other hand, directly addressed this
issue in their 2001 adverts launching their
Indian food range. The adverts show Asians
in different parts of Britain - Merseyside,
Tyneside and London - singing well known
tunes in local English accents.
MIND
YOUR LANGUAGE.
McDonald's
messages are extremely confusing despite
being witty. Firstly, they fell into the
classic restaurant trade trap, i.e. "if
the locals (Asians in this case) eat here,
then it must be OK" scenario. The problem
is that with nearly 8000 curry houses in
the UK, added to the fact that nearly 2.5
million people eat curry once a week, it
is hard to swallow the precept that McDonalds
products (however good they might be) are
authentic. So using Asian people in their
advertising remains unconvincing. One wonders
whom the adverts are aimed at: Asians who
do not eat at McDonalds or non-Asians who
do not eat curry?
To
compound the mistake further, the Asians
are singing well-known British songs like
"Ferry Across the Mersey" and
"Maybe its because I'm a Londoner"
in local accents. What is this meant to
imply exactly? That Asians have now become
Liverpudlians, Londoners and Tynesiders?
Or maybe they are aspiring to become such:
a fact that is galling for those born in
this country, or for those who have lived
here nearly all of their lives. Why was
this route taken? Is it because the regional
accent plays a very important role? Does
it say "I was born here, I'm primarily
a Brummie and secondly an Asian"? If
so, does this make the commercial less threatening
to a non-Asian audience and more palatable
to an Asian audience?
STEREOTYPES
The danger
of using British/Asian stereotypes is that
Asians may not identify with these characters
and for non-Asians the advertising just
reinforces ill-conceived notions of Asian
stereotypes or worse, reinforces that message
that this is a product not designed for
them. In the case of McDonalds, the adverts
could be interpreted as a range for Asians
only. If Asians are the target market for
McDonalds, then cooking with halal meat,
avoiding all pork additives and frying chips
and desserts in separate vegetarian cooking
oil, would be more effective surely? If
non-Asians are the target market then most
of them probably know where the nearest
curry house is located.
Interestingly,
McDonalds have an alternate execution of
their 2001 adverts featuring an eccentric
Englishman highlighting the important aspects
of Indian culture that the British have
absorbed from the "the Raj" -
from polo, jodhpurs, and pyjamas to chintz.
This advert ridicules the English, perhaps
alienating Asians and non-Asians alike!
COOL
BRITANNIA
What exactly
are McDonalds and Specsavers trying to achieve
with their advertising? Are Asian characters
being used a mechanism to say "everyone
welcome/we embrace cultural diversity/we
are in touch with ethnic Britain"?
The fact remains that both advertisers are
using Asian faces to advertise to a predominantly
non-Asian audience and hoping to pull off
the double coup of being able to show that
they are 'in touch' without alienating non-Asians.
The
concept of using a British/Asian hybrid
character is not new however. In 1996 Homepride
ran a series of three adverts for their
"authentic" Indian Curry sauces.
Homepride featured Glaswegian Asian 'Dhilip'
cooking with a canned sauce for a "curry
& bevvy"; Bindu & Riz enjoying
a "cracking ruby" in their Asian
cockney accents and Poonam & Naresh
eating low fat curry "at their aunties".
But trying to combine the two features -
Eastern origins with modern-day British
outlook- resulted in hilarious caricatures.
Of
course, not all caricatures are real. Tommy
Singh of Typhoo Tea is a fictitious plantation
owner and Joshi of Joshi's Kitchen is an
animated playboy restaurateur. Asians are
indeed a jovial race and can readily laugh
at themselves as demonstrated by the success
of the comedy hit television show 'Goodness
Gracious Me'. But humour is probably the
most difficult thing to achieve in advertising,
so trying to do so in a manner that appeals
to a broad cross-section of multicultural
Britain is almost impossible.
ADVERTISING
AS AN ENTERTAINMENT MEDIUM
The second
factor on the influence of advertising is
whether adverts can engage you sufficiently
to deliver the message. The Automobile Association
advert launched in September 2000 is very
much in "no mans land". The bickering
couple arguing over who should renew the
car insurance could be Asian. They could
be of mixed race, European or any nationality
for that matter. Perhaps this was just the
desired effect?
The
problem with this advert is that they employed
Archie Panjabi, an actress famed for her
roles in films 'East is East' and 'Bend
it Like Beckham'. Her presence combined
with the notion of "not doing everything
your dad tells you to" places the advert
very much in the Asian psychological arena.
The advert has discarded the old Asian stereotype,
but has it created a new stereotype? Are
viewers, who are not able to relate to either
of the two bickering characters, in danger
of being disengaged from the message? This
advert is a good example of one that can
polarise the intended audience - a case
of "we're like that" for those
who identify with the characters or "we're
not all like that" for those who reject
the stereotype.
NEXT
PAGE >> 1
2
3
4
|