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July 23, 2008 (IANS)
Kissing
Indian women goodbye is out for young British
businessmen and professionals flying out to India
to explore new job opportunities. And visitors
should be mindful of something that every Indian
knows - their hosts are terrible at timekeeping.
These pointers to how to go about your business
in India are part of etiquette classes being offered
by the UK India Business Council (UKIBC) - the
British government's lead organisation supporting
the promotion of bilateral trade, business and
investment.
The classes, dubbed "cultural
briefings", are part of an Insight India
series and are being held in London as part of
the UKIBC's efforts to foster greater and better
understanding of Indian practices among young
British professionals and business people. "Helping
business succeed in India is our priority and
integral to doing business in India is an understanding
of its religions, politics and etiquette,"
said UKIBC CEO Sharon Bamford.
According to Bamford, India
is witnessing a "wholesale migration of intellectual
capital" from Britain, with Indian companies
recruiting Britons at all levels from new graduate
to senior management. According to the British
Council, there are already over 32,000 Britons
who live in India and the number is growing steadily.
The etiquette lessons, taught by well-known culture
experts, are aimed at giving Britons an understanding
of the different values and attitudes as well
as addressing stereotypes and generalisations.
The following are some key
lessons from the UKIBC's "Indian business
etiquette":
- Greet with a smile, handshake
and small talk;
- Saying "Namaste"
with a slight bow and palms together will be
appreciated;
- With women, only shake
hands if they offer it. Do not kiss them in
greeting or goodbye;
- Dress conservatively
and formally;
- Always address colleagues
with title followed by surname e.g. Mr Patel.
Using a first name is seen as being very familiar
and disrespectful;
- Don't open gifts until
the giver has left the room. Don't seem too
eager to open gifts;
- Indians are not always
punctual. So be patient and flexible;
- They may call on weekends
for discussing business. Don't be offended;
- Standing with hands on
hips is considered rude; and
- Do not talk down or patronisingly
to Indian colleagues and business partners.
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