|
The company has reported
a 12 rise in turnover from £49.3 million
to £55.1 million ($98 million to $109
million) for the year to Aug 31, 2007, according
to the latest set of accounts. After merger
with the Hero Group, the company retained
the earlier management team. CEO Ken Hills
said: "I am delighted that we are continuing
to maintain such a consistently strong record
of growth. Our growth last year was 50%
ahead of the average for the sector, which,
in itself, is a real achievement in the
face of tough competition.
"But to couple
that with such a significant rise in profits
underlines our overall competitiveness and
shows we are in excellent shape to secure
further expansion during 2008.
"While the financial
figures are important, TSC is also about
people, and I am equally proud of the fact
that in the last three years we have doubled
our staff. In that time our employee numbers
have risen from 1,600 to over 3,000 - often
bringing jobs to areas where there is a
real need for employment. That is a hugely
important aspect of the TSC success story."
Last autumn's merger
with the contact centre arm of the Hero
Group brought their 800-seat site in Gurgaon
near India's capital under the control of
the existing management team and Hills is
positive this promises even better growth
in the future.
He added: "I am
sure that the industry will see a much-increased
demand from customers for a mixture of on-shore
and off-shore services. We are ideally placed
to offer these services together with the
transformational capability that is all
so important to the success of business
process outsourcing.
"We feel that
the approach to provide quality voice services,
together with a widening of service provision,
will position the business to achieve the
expected growth targets. In addition, our
alternative offshore solution mitigates
the impact to the company of work being
transitioned to low cost locations."
COO David Ewing, who
is leading the company's growth strategy
targeting Britain, with the USA, Australia
and India as key new business areas for
both organic and inorganic expansion, said:
"Our new capability not only gives
us huge financial stability, it opens the
door to new marketplaces like the United
States and we are determined to take advantage
of those opportunities".
|